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Response Within 24 Hours

Please view "FAQ" below the contact form. If your question is not answered, leave a detailed message in the space provided. If you are referencing an order that you have placed or received, please provide us with the order number. If you encounter difficulty submitting, please email us directly at support@wolfscollections.com

FAQ

Creating an Account

Creating an account is highly recommended. It allows you to access pre-sale items via email, enjoy special promotions and discounts, and receive exclusive product offerings. To register, click "Here"

Free Shipping on First Order

Submit the "FREE SHIPPING" form. Check the email that was submitted. Look for a "FREE SHIPPING" email from us. If it is not in your immediate inbox, check the "promotions" "spam" "junk" etc. inboxes. Copy the code from the email and apply the code at checkout to receive free shipping on your first order.

Order Tracking

To begin tracking your order, click "Here"

Shipping Information

A flat rate of $7.00 USD applies to standard shipping for domestic orders unless an expedited shipping method is selected at checkout. Standard shipping typically takes 2-4 business days. Orders are generally processed and shipped within 24 hours of order confirmation.

International shipping is available to select countries. A flat rate of $15.00 USD applies to standard shipping for international orders unless an expedited shipping method is selected at checkout. Standard shipping for international orders typically takes 7-21 business days. Orders are generally processed and shipped within 24 hours of order confirmation. For further shipping related questions, you may refer to our comprehensive "Shipping Policy"

Returns & Exchanges

Returns and exchanges are available within 14 days of the confirmed delivery date, provided all terms and conditions in our return policy are met. To start a return or exchange click "Here"

Changing or Canceling Your Order

If you need to change or cancel your order, please contact us as soon as possible. Once your order has shipped, we are unable to make immediate changes.

Privacy Policy

Please view our comprehensive privacy policy "Here"

Terms of Service

Please view our terms and conditions "Here"